Vehicle Barge Conditions of Travel for Commercial Account Holders
The following conditions apply to all persons, vehicles, and goods transported by Amity Trader Pty Ltd between Victoria Point and Coochiemudlo Island with a Commercial Account.
Definitions
"We", "Us", "Our" means Amity Trader Pty Ltd, its servants and agents.
"You", "Your" means the Account Holder booking the travel.
Agreement to Terms
By booking our service or travelling on our vessel, you agree to our standard conditions as well as these conditions. All ferry schedules and information are correct at the time of publishing; however, these are subject to alteration, sometimes without notice.
Fares and Charges
All fares and prices are in Australian Dollars. You agree to pay the tariffs and fares as notified by Us through publication. All fares are subject to availability, surcharges, blackout periods, and seasonal variations.
Always check your travel documentation for final prices. We reserve the right to amend fares from time to time.
Full payment is required by the due date on your invoice.
Booking Changes
Changes and cancellations to bookings are only permitted if requested up to your scheduled departure. Booking changes may incur a fare adjustment and/or an alteration fee depending on how close to your departure time you make the change. Any additional costs must be paid in full at the time of change.
Rebooking is subject to availability and new bookings will be subject to new terms and conditions at the time of booking.
A $50 alteration fee will be applied to your booking when making a change less than 24 hours pior to departure.
Cancellation Policy
Amity Trader DO NOT PROVIDE REFUNDS at any time.
When cancelling a trip, a credit will be applied to your Amity Trader account for the trip price minus the Cancellation Fee. Credits are valid for 12 months. When re-booking, enter your credit voucher code onto the “Review your cart” page.
Cancellations are subject to the following terms:
- Less than 6 hours’ notice:
75% cancellation fee applies. 25% of the booking value will be issued as a credit to use within 12 months. - 6 to 24 hours’ notice:
50% of the booking value will be issued as a credit to use within 12 months (50% cancellation fee) - 24 to 72 hours’ notice:
80% of the booking value will be issued as a credit to use within 12 months (20% cancellation fee) - 3 to 5 days' notice:
90% of the booking value will be issued as a credit to use within 12 months (10% cancellation fee) - More than 5 days' notice:
100% of the booking value will be issued as a credit to use within 12 months (no fees apply).
Statutory Rights
To the extent the Australian Consumer Law or any similar state law applies to this Agreement, certain conditions and warranties will be implied into this Agreement for the benefit of the Customer, and those conditions and warranties cannot be excluded, restricted, or modified.
If We are liable for a breach of a condition or warranty implied by the Australian Consumer Law, then to the extent permitted by law, Our liability to the Customer will be limited, at Our discretion, to either:
- The re-supply of the goods or services; or
- The cost of having the goods or services re-supplied.
Limitation of Liability
Except as provided in this Agreement, We will not in any circumstances be liable for any loss, damage, or injury of any kind arising out of or in any way connected with the performance of this agreement, however caused, including by way of negligence, breach of contract, breach of duty of bailment, or wilful act of Us, our employees, agents, or sub-contractors.
We accept no responsibility for loss of, or damage to, any vehicle being carried, or luggage, or for consequential damages arising therefrom whether sustained during on-loading/off-loading or transportation, and whether arising from negligence, malfunction of the vessel or other cause, except to the extent that the exclusion of such liability is prohibited by law.
Furthermore, You will indemnify Us against all claims and demands whatsoever by whomsoever made in respect of any loss, damage, or injury of any kind arising out of or in any way connected with the performance of this agreement, however caused.
Claims Process
Subject to the 'Limitation of Liability' clause above, if you wish to make a claim against Us in respect of services provided under this agreement, you must notify us in writing within two months of the date on which the carriage occurred or was scheduled to occur, otherwise your claim is barred.
Any fee amendment request must be submitted using our Amendment Request form within 30 days after the scheduled trip.
Privacy
Amity Trader Pty Ltd respects your privacy. Personal information collected at the time of booking will only be used for the purpose of providing our services and will not be disclosed to third parties except as required by law.
Governing Law
This agreement and the services provided are governed by the laws for the time being in force in the State of Queensland, Australia.
