Conditions of travel on Translink services

The issue and use of Translink tickets (including smart cards) and tokens are subject to the Transport Operations (Passenger Transport) Act 1994 and the Translink conditions of travel.

All Translink tickets remain the property of Translink and are not transferable from one customer to another, unless otherwise stated.

The following are examples of passenger conduct which may constitute a breach of a provision of the
Transport Operations (Passenger Transport) Act 1994 and to which penalties will apply. This list is not
exhaustive and other conditions apply.

• A passenger must be in possession of a valid ticket or token for the entire journey.
• A passenger must not evade or attempt to evade paying the required fare for the intended journey.
• A concession ticket or token holder must carry evidence of a concession entitlement, for example, a valid concession entitlement card.
• A person must produce evidence of a concession entitlement to purchase a ticket at a concession rate.
• A passenger must produce a ticket or token and/or evidence of a concession entitlement when requested to do so by ferry staff, or an Authorised Person.
• A person must supply the person’s name, address and age to an Authorised Person when requested where the person is committing or reasonably suspected of committing an offence.
• Where a passenger 15 years or older is requested to produce evidence of concession entitlement that does not contain a photograph of the person, then the passenger must produce additional evidence to verify identity.

Passengers must not:

• create a nuisance or disturbance on a public passenger ferry.
• interfere with a public passenger ferry, service equipment, or a public passenger service.
• smoke (including electronic cigarettes and vapes) on/in a public passenger ferry or on/at public passenger infrastructure including public transport waiting points.
• obstruct an Authorised Person in the exercise of a power.
• consume food or drink on a public passenger ferry, including alcohol.
• bring animals on a public passenger ferry, unless
  • it is an appropriately trained guide, hearing, or assistance animal, or
  • it is permitted under certain conditions by ferry staff.
• play musical instruments or operate sound equipment on a public passenger ferry at a level which is likely to cause a nuisance or discomfort to other passengers on a public passenger ferry.
• place their feet on seats or occupy more than one seat.
• bring on to public passenger ferries excessive amounts of luggage or large items such as trolleys exceeding 65cm x 65cm (e.g., beach trolleys). Carriage of other items such as bicycles or e-scooters may be restricted by ferry staff for operational and safety reasons.
• bring any dangerous goods on to a public passenger ferry such as gas bottles or fuel containers (irrespective of whether they are empty or full).
• put anything in the aisles or walkways that is likely to cause an obstruction or injury to someone.
• spit on a public passenger ferry and public transport infrastructure.

Amity Trader, reserves the right to apply and enforce additional freight and carriage rules at their discretion on public passenger ferry services.

Please note: the examples above apply to public transport infrastructure.